UX Writer + Researcher + Designer

About

UX designer, researcher, and content strategist

Daley Wilhelm at Pike Place

Daley Wilhelm

A fiction writer turned UX writer dedicated to crisp copy, inclusive experiences, and humanizing tech.

Project Flow

Empathize → Research → Design → Implementation

When and how I use the myriad tools and research methodologies at my disposal is inspired by Design Thinking. This process often circles back to earlier phases to allow for iteration, reconsideration, and further testing—when it comes to user experience, I believe one can never be too thorough!

Experience

Graphic Design → Writing → UX

Graphic Design

I served as Creative Director for pop culture coverage of Ball State University’s Daily News. With the help of what I now know as user experience research, I rebranded Byte to better reflect how the organization had evolved over the years. I created motion graphics, logos, illustrations, and more while studying post production video editing.

Writing

A writer at my very core, I have always found work that allows me to push myself creatively. At Ball State, I won several awards for my in-depth feature writing. Later, I freelanced in the fast-paced world of video games journalism. Today, I continue to study the impact of internet culture by writing white papers for conferences like those hosted by the Mid-Atlantic Popular & American Culture Association.

UX

At the University of Washington, I married my passion for design with my deep sense of empathy in a program that allowed me to study the bleeding edge of user experience. The Communication Leadership program placed me in projects (with real clients!) that taught me the value of user psychology, information architecture, and responsive design.

What’s next?

I am currently looking for full-time work as a UX Writer, Researcher, or Designer. I am also open to contract work. To keep my skills sharp during my search, I am working on Coursera’s Google UX Design Certificate. I also write about various user experience things on my Medium blog.

If you would like to connect, please feel free to reach out on any of the platforms below.